Privacy Policy

Effective Date: 2026
Business Name: The Master's Touch Floral and Event Design
Website: mtfloral.com

At The Master's Touch Floral and Event Design, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

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1. Information We Collect

Personal Information

When you:

• Fill out a contact form
• Request a quote
• Book floral or event design services
• Subscribe to emails

We may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Event details
• Payment information, which is processed securely through third-party providers

Non-Personal Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our site

This information helps us improve our website and user experience.

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Process bookings and payments
• Provide floral and event design services
• Provide customer service
• Send updates and promotional emails, if you have opted in
• Improve our website and services
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

• Payment processors
• Website hosting providers
• Email marketing platforms
• Service providers assisting in business operations

All third parties are required to maintain the confidentiality of your information.

4. Cookies and Tracking Technologies

Our website may use cookies to:

• Improve website functionality
• Analyze website traffic
• Remember user preferences

You may disable cookies in your browser settings at any time.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of online transmission or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, please contact us at: designer@mtfloral

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party websites.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

The Master's Touch Floral and Event Design
Chester, VA 23831
Phone: 804-475-5537
Email: designer@mtfloral.com